Edgar for Hosts

Manage your Digital Concierge through your Web Dashboard and Mobile App

Edgar for Guests

Download the app and access to all the info and services that you need

How it works

Save time, increase revenue and enhance your guests’ experience with Edgar

Start your free trial

Create your free trial account and test Edgar for 30 days to discover all the features with no obligation.

Customize your Concierge App

Import the main information from Booking.com or Airbnb and upload new content (photos, text, videos, pdf) for your guests. Create the menu of your extra services and choose which ones to promote among those already available on Edgar.

Automatically invite guests to download the app

Connect Edgar with your PMS / Channel Manager or directly with Booking.com and Airbnb to import the bookings received and automatically invite guests to download your Concierge App. Relax and get ready to have super satisfied guests, Edgar is here to support you!

Guests receive an email and/or a text message asking them to download Edgar

By clicking on the invitation link, the guest accesses directly to the Concierge App of your property before leaving in order to plan the stay.

The guest signs up to your App and accepts your Privacy Policy

By registering to your App, guests accept your Privacy Policy while you easily get their direct mail for future marketing activities.

Save time by offering all the useful information to your guests in the App

Anticipate the questions your guests ask you most often by uploading textual content, photos, videos and pdf attachments that guests can access even before their arrival.

Promote your extra services in-app

Create the detailed menu of the services you offer on request to your guests so that they can discover them, book them and if you want to pay them in the App: Managing requests has never been so simple!

Earn a commission by upselling extra services

Transfers, car rentals, luggage storage, tours and experiences are already available on Edgar thanks to our partners. Guests can book them in total autonomy and guarantee you a fee without lifting a finger.

Manage check-in professionally

Choose which stages of check-in to manage through Edgar: you can have your guests complete in App the self check-in to get all the necessary information, request the time of arrival and communicate the instructions for check-in or any smart access code.

Communicate with your guests in a smart way!

Each guest’s request will activate a chat dedicated to the single requested service that you or your partners can manage from the dashboard web or from your Host App. Furthermore, you can send push notifications to promote customized services.

Offer all the useful tips with your personalized map

Say goodbye to paper maps and create your digital map of local tips by selecting our Points of Interest and adding new ones to suggest what to do and what to see at destination even before their arrival. No more driving directions and circles on the maps!

Improve your reputation!

With the help of Edgar you help your guests to join a perfect stay. Your customers will thank you with many positive reviews, which you can automatically request from Edgar at the end of their stay!

BE A SMART HOST

Thousands of smart hosts use Edgar Smart Concierge all over the world. What are you waiting for?

With your Concierge App...

…you save time, increase revenues and make your guests happy. Create now you App in a few minutes!